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Travellers with backpacks and wheeled suitcases walking past a bank of blue departures screens and check-in signs in a busy airport terminal

Package Holiday Regulations Explained: ATOL, ABTA and Your Rights When Things Go Wrong

Package Holidays, Travel Rights
Two people travel to Crete on the same date to the same hotel. One booked a package holiday with a tour operator. The other found a cheap flight and then independently found a hotel offer in a different window. A week before departure the airline or hotel goes bust. The two people’s next weeks are about to be very different.…
Getting an Emergency Passport Abroad

Getting an Emergency Passport Abroad

Package Holidays
If your passport is lost or stolen while you are abroad, this can be a very worrying and stressful situation. If you are looking for information regarding a lost passport abroad, what to do in this situation, then the information you need to get home as soon as possible is to cancel your lost passport, report the loss to the…
Package holiday booking confirmation documents

The Invisible Object You Buy When You Book a Package Holiday

Budget Holidays, Package Holidays
Somewhere in the small print of your Tui or Jet2 booking, your fortnight in Lanzarote has been quietly declared indivisible. Not the hotel. Not the flight. Not the transfer where a man holds a sign at arrivals with your surname spelled wrong. The whole lot together – one thing, legally speaking. A single invisible object. And the reason it has…